*IMPORTANT COVID-19 UPDATE*
--------WE ARE OPEN--------
SITE COLLECTIONS WILL BE RESTRICTED TO TRADE ONLY.
DELIVERIES ARE STILL AVAILABLE TO THE TRADE & DIY / GENERAL PUBLIC.
Dear valued customers,
Our premises are open for business.
Please read carefully below for our new method of operations.
DELIVERIES:Deliveries are available for Trade Account Holders & General Public.
Please call our sales line 01594 842428 as normal. Your order will be either allocated to your account, or you will be asked to pay over the phone via credit or debit card. You will be given a day of delivery, please provide any instructions required when placing your order.
Once your goods are delivered, the driver will either knock your door or call by phone. Please do not leave the house to assist the driver. Paperwork / receipts will either be left with the goods or emailed if preferred.
Please note, due to this new operation there may be a small delivery charge depending on the distance & value of order.
COLLECTIONS:Collections are now only available to our Trade Account Holders.
This will be operated via a timed-collection service, whilst enforcing a 1 in 1 out system.
Please call our sales line from 8am to place an order.
Once an order is placed, the ticket will be processed and you will be given a time available to collect your goods.
Upon arriving to our site, your goods will be picked and placed in a numbered bay (1-6) Please stop at our entrance, as a member of staff will direct you to the allocated bay.
If the goods are light, you will be required to load yourself.
Heavy goods requiring a forklift is not an issue, however we ask that you please remain in your vehicle. Any paperwork required will be either left with materials or sent via email.
It is imperative to make this collection system work, please DO NOT just turn up, as you will be sent away.
After seeking guidance from the Government and fellow Builder’s Merchants, we feel these are the optimum methods of operations, to prioritise the safety of our dedicated staff and loyal customers.